FAQ
Do you have an à la carte menu?
No. We offer two tasting menus: Pùzaly, 6 courses at €120, and Chjùbica, 10 courses at €160. Drinks are not included. Wine pairing can be added when booking.
Can I see the menu before coming?
The menu is revealed at the table, course by course: it changes constantly, following what the Sila offers at that moment. In advance you know your tasting menu, Pùzaly or Chjùbica, and the number of courses.
What is the Chef’s Table?
A table for up to two guests next to the kitchen, at the pass: the chefs tell you about the menu and prepare each course in front of you. The menu is Chjùbica, on the same days and at the same times as the dining room. Book it by selecting “Chef’s Table” when booking online.
How do you handle allergies and intolerances?
They must be stated when booking. The tasting menu has a set structure: we will do our best to accommodate requests within the logic of our cooking. Without advance notice we may not be able to change dishes during service.
Do you have vegetarian, vegan or gluten-free options?
Yes. Please state special requests when booking: we will do our best to meet your needs within the tasting menu.
Do I need to leave a credit card as a guarantee?
Yes. The card is handled securely by TheFork: the restaurant never sees or processes the details, which are not shared with third parties. A validity check may be made a few days before, with no charge.
Will I be charged straight away?
No. The card is only a guarantee: a pre-authorisation may be made, but no charge.
What happens if I don’t show up?
The no-show policy stated at booking applies: €160 per missing guest. If you used a gift card, it is considered used and cancelled.
Can I change or cancel a booking?
Yes, free of charge up to 24 hours before. After that it cannot be changed or cancelled, and any gift card is considered used.
Can I book for a group?
For more than 5 guests, write to info@hyleristorante.it with: name and surname, date and time (dinner or lunch), number of guests, phone and email, allergies and intolerances, any special occasion (birthday, anniversary…) and whether children are coming. We will reply with availability and details.
What are your opening hours?
Open for dinner Thursday to Monday, with arrival at 8:15 pm, and also for lunch on Saturday and Sunday, with arrival at 1:00 pm. Closed Tuesday and Wednesday. Hours may vary with seasons and holidays.
How does the gift card work?
It is valid for 6 months from issue and is used by booking online with “I have a voucher”: enter the code, choose the date and follow the steps. The system recognises the gift card and applies what it includes. Check content and expiry at hyle.bonkdo.com/it/mygift.
Can I extend a gift card?
Yes, from 30 days before expiry: use the link in your purchase email to extend it by 90 days for €50. After expiry it can no longer be extended or used.
Is the gift card refundable?
No. It cannot be refunded or exchanged for cash.
Can I give my gift card to someone else?
No. It becomes personal when used: whoever uses it gives the code when booking.
Can I give a tasting menu as a gift?
Yes, by buying a digital gift card from the Gift card page.
Are children welcome?
Yes. For children under 10 a babysitting service is required (€10 per hour) and a children’s menu is available (€50). Please mention children in the booking comments.
Are pets allowed?
Not in the dining room, but there is a fenced garden in the restaurant courtyard. Please let us know in advance.
How can I pay?
On site we accept credit cards, debit cards and cash. Online payment is only for gift cards.
Is there parking?
Yes, free parking next to the building.
What time should I arrive? Are there sittings?
There are no sittings: service starts at the time you chose when booking. Please arrive on time: late arrival may reduce the number of courses.